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Customer Story · Distribution

From months behind to a close in about 11 days.

Quality Material Handling (QMH) outgrew an on-premises Sage 100 environment and paper-, email-, and spreadsheet-based processes that made inventory, sales, and financial reporting difficult. After moving to Acumatica Distribution Edition, the company reported more reliable inventory information, faster operating visibility, and less manual work across departments.

Company
Quality Material Handling (QMH)
Industry
Warehouse racking and dock equipment
Headquarters
Rancho Cucamonga, California
Replaced
On-premises Sage 100 + paper, email and spreadsheets
Solution
Acumatica Distribution Edition
~11 daysto close the month, after falling months behind
15 minto prepare for operations meetings, down from about 2 hours
5 → 1California sales-tax reports
1 systemfor sales, purchasing, invoicing, inventory and finance
01

Company & challenges

Based in Rancho Cucamonga, California, QMH supplies warehouse racking, dock equipment, related systems, and project services. The family-run company had expanded well beyond the capabilities of its on-premises accounting environment. Staff kept essential information in separate spreadsheets, emails, and paper records.

Quality Material Handling

Employees outside accounting had limited access to the legacy software, and the office server made remote use difficult. Preparing for weekly operations meetings required exporting and organizing order data. Warehouse staff repeatedly checked inventory in person because the recorded quantities could not always be trusted.

The finance team had also fallen months behind on closing its books. Without complete information in one place, leadership struggled to see an accurate financial position or respond quickly to customer requests about orders and available materials.

02

The solution

QMH evaluated several ERP paths and chose Acumatica for cloud access, mobile use, broader departmental access, and a licensing approach it believed would fit growth. QMH implemented Acumatica Distribution Edition with financial, inventory, order, customer, and project management capabilities.

Cloud access and mobile useLess dependence on spreadsheets and an office server.
Broader accessMore employees working from current information.
LicensingAn approach QMH believed would fit growth.
Connected recordsSales quotes, purchase activity, invoices, payments, and inventory records, with more consistent approval workflows.

“With Acumatica, we respond faster to our customers because the information is more readily available.”

Julia Pinto CisnerosChief Operating Officer, Quality Material Handling
03

The benefits

Quality Material Handling

Better inventory information and approvals

Teams could see inventory availability and order status from shared records, reducing duplicate checks and manual follow-up. Instead of waiting for one manager to enter every change, employees could submit inventory adjustments for review and approval.

Faster financial close and tax reporting

Chief Financial Officer Brenda Pinto reported that QMH had previously been months behind on its books. After the ERP change, a monthly close took about 11 days. Finance could review profit-and-loss information sooner, while the California sales-tax reporting process went from five reports to one.

Less preparation and faster customer response

With dashboards for operations, Chief Operating Officer Julia Pinto Cisneros could prepare for recurring meetings in about 15 minutes rather than spending roughly two hours assembling spreadsheets. Sales and leadership staff also used mobile access to review open orders, create quotes, and respond to customers away from the office.

  • Brought month-end close to approximately 11 days after previously falling months behind.
  • Reduced operations-meeting preparation from about two hours to 15 minutes.
  • Cut California sales-tax reporting from five separate reports to one.
  • Improved inventory reliability and reduced repeated warehouse checks of stock on hand.
  • Connected sales, purchasing, invoicing, inventory, and finance information across departments.
04

Solution stack

Acumatica Distribution EditionCloud ERP · Mobile access
Financial management
Inventory
Order management
Customer management
Project management
Approval workflows
Dashboards
Mobile access

Source: Acumatica Customer Success — Quality Material Handling.

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