Shop-floor inventory about 40% lower than two years earlier.
Sheoga Hardwood Flooring outgrew a legacy finance system and disconnected inventory and production processes that left sales and customer service working from stale information. Acumatica Manufacturing connected production, inventory, finance, and configured-product workflows, giving the team more timely data for custom orders.
- Company
- Sheoga Hardwood Flooring
- Industry
- Hardwood flooring manufacturing
- Headquarters
- Middlefield, Ohio
- Replaced
- Legacy finance system + separate inventory applications
- Solution
- Acumatica Manufacturing Edition
Company & challenges
Sheoga produces hardwood flooring in Middlefield, Ohio. Its operations cover lumber preparation, kiln drying, milling, finishing, and shipping, with many combinations of wood species, widths, grades, and finishes. For more than two decades, its finance system and separate inventory applications could not provide a dependable picture of materials and orders.
Inventory records were often outdated because materials were not recorded promptly as production progressed. Salespeople could promise stock already committed to another order, while customer-service staff could not readily see when a floor would be produced or shipped. Employees had to search paper tickets and ask colleagues on the shop floor for order status.
Creating custom item numbers and bills of materials took manual effort. Production tickets were handwritten, and the office often learned an order was complete only after the shop returned the paperwork. Finance staff also spent time exporting data and retrieving reports from the old system.
The solution
Sheoga selected Acumatica Manufacturing Edition for its inventory-management capabilities, ease of use, and flexibility. The new workflow recorded production activity as work progressed and connected operational information with finance and sales.
The benefits
Reliable inventory and better purchasing decisions
New inventory information became available earlier in the production process, including when boards were prepared before kiln drying. Sales staff could see more current availability and give customers better order estimates. At the time of the case study, Sheoga reported shop-floor inventory about 40% below its level two years earlier. Better visibility into sales, production requirements, and bill-of-materials demand helped Sheoga make more informed purchasing decisions.
Custom orders and production status
The product configurator supported variations in hardwood type, grade, width, and finish. Once an order was approved, the system produced the required material details and helped reserve stock for the order. Shop-floor updates gave sales and customer-service staff a clearer view of order progress.
Less paperwork and more capacity
Acumatica automated enough paper-handling work that Sheoga reassigned two office employees to other responsibilities. Instead of carrying production updates between the shop and office, staff could work from shared records. Easier reporting, document access, and invoicing also reduced time spent finding information and updating colleagues.
- Reported shop-floor inventory about 40% lower than two years earlier.
- Gained real-time inventory visibility for production, sales, and customer service.
- Used a product configurator for custom flooring options, quotes, and bills of materials.
- Reduced manual physical counting, paper tickets, and repeated order-status lookups.
- Reassigned two office employees to other work after automating paper-handling workflows.
Solution stack
Source: Acumatica Customer Success — Sheoga Hardwood Flooring.
Do custom products, inventory, and production status still depend on paper or manual lookups?
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